FAQ

Q: Is StoreShoesOnline a legitimate store?
A: Yes. storeShoesOnline is an independent online fashion retailer committed to quality, transparency, and reliable customer service.

Q: How long will my order take to arrive?
A: Most orders are delivered within 7–15 business days after shipment.

Q: Can I cancel or modify my order?
A: Contact customer support as soon as possible. Once an order has shipped, changes may no longer be possible.

Q: What if an item doesn’t fit or meet expectations?
A: You may request an exchange or return within 30 days of delivery, provided the item meets our return conditions.

Q: How can I contact customer support?
A: You can reach us through the contact information listed on our website. We respond within 24–48 business hours.